Customer Service
Already a Card Member?
Get help with your existing account.
1-800-528-4800
24/7
TTY/TDD
Hearing Impaired TTY
Relay:Dial 711and1-800-528-4800
24/7
Make a Payment
Pay your bill by phone. You can also make a paymentonline.
1-800-472-9297
24/7
Apply for a Card
Apply for a Personal card today. You can also applyonline.
1-888-297-1244
8 am - 11 pm EST, 7 days
Check Application Status
Ask about the application status of a new account.
1-877-239-3491
Mon – Fri: 8 am - 12 am EST
Sat: 10 am - 6:30 pm EST
American Express Serve
Click here to apply.
1-800-954-0559
24/7
American Express Gift Cards
Click here to apply.
1-877-297-4438
8 am - 12 am EST, 7 days
Gift or Travelers Cheques
More contactshere.
1-800-221-7282
24/7
MyCredit Guide Customer Care
833-421-3385
Mon – Fri: 9 am - 10 pm ET (excluding holidays)
General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O. Box 96001
Los Angeles,CA
90096 – 8000
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
General Inquiries (Prepaid Products)
American Express Global Payment Options
Executive Consumer Relations
115 W. Towne Ridge Parkway
Sandy, UT 84070
Phone
Customer Service
Open a Savings account or manage your existing accountonline.
1-800-446-6307
24/7
General Inquiries or Make a Deposit
American Express National Bank
P.O. Box 30384
Salt Lake City, Utah 84130-0384
Phone
Personal Loans
You can also apply for a loan or manage your loan accountonline.
1-844-273-1384
Mon - Fri: 9 am - 8 pm EST
General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O.Box 1270 Newark,
NJ 07101-1270
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing 20500 Belshaw Ave
Carson, CA 90746
Phone
Customer Service
Get help with your existing Personal Checking account.
1-877-221-2639
24/7
Check Application Status
Ask about the application status of a new account.
1-888-556-2436
Mon - Fri:9 am - 6 pm EST
Open an Account
If you already have a personal Card, you can learn more and applyonline.
1-888-556-2436
Mon - Fri:9 am - 6 pm EST
General Inquiries
American Express National Bank
P.O. Box 30384
Salt Lake City, UT 84130
Phone
Make a Payment
Pay your bill by phone. You can also make a paymentonline.
1-800-472-9297
24/7
Apply for a Card
Apply for a Small Business Card today by phone.
1-800-519-6736
Mon - Fri: 9 am - 12 am EST
Weekends: 9 am - 6 pm EST
General Inquiries
American Express P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O. Box 96001
Los
Angeles,CA
90096 – 8000
Phone
Global Dollar Card Customer Service (for Program Administrators)
1-800-597-5500
24/7
General Inquiries
American Express P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O. Box 96001
Los
Angeles,CA
90096 – 8000
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
Phone
Customer Service
1-888-986-8263
Mon - Fri: 8 am - 9 pm EST
Sat: 10 am - 6 pm EST
General Inquiries
American Express
P.O. Box 570622
Atlanta, GA 30357
- For card-related inquiries, such as credit limit, card maintenance, plastic card disputes, adding plastic users, supplemental users, and additional Program Administrators, the Card Member needs to reach out to the phone numbers listed under the Small Business and Corporate sections above.
- For program-level support, such as program level management, payments, rewards, ordering new employee cards/replacing cards, and program level reporting, the Program Administrator needs to reach out to the phone numbers listed under the Corporate section above
- If you are a buyer using an accounts payable (AP) automation solution other than American Express One AP or Synaptic, please reach out to that solution directly.
- If you are a buyer using American Express One AP or Synaptic, or a supplier with a virtual card inquiry across all accounts payable automation solutions, please reach out to the below:
Phone
American Express One AP (for US Small Business and Corporate Buyers)
1-844-358-4025
Mon - Fri: 8 am - 6 pm ET
Synaptic (for US Small Business and Corporate Buyers)
1-855-431-2430
Mon - Fri: 8 am - 6 pm ET
Virtual Card Inquiries Across All Accounts Payable (AP) Automation Solutions (for US Suppliers)
1-844-264-9373
Mon - Fri: 8 am - 6 pm ET
Phone
Customer Service
Get help with your existing Business Checking account.
1-855-497-1040
24/7
Check Application Status
Ask about the status of a new account.
1-888-556-2436
Mon - Fri: 9 am - 6 pm EST
Open an Account
Learn more and apply to open an account online.
Applying by phone is unavailable.
Apply Online
General Inquiries
American Express National Bank
P.O. Box 30384
Salt Lake City, UT 84130
Phone
Business Loans
You can also manage your loan accountonline.
1-888-781-6972
Mon - Fri: 9 am - 8 pm EST
General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O.Box 1270 Newark,
NJ 07101-1270
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing 20500 Belshaw Ave
Carson, CA 90746
Phone
Customer Service
1-800-528-5200
Mon - Fri: 8 am - 8 pm EST
Prospective and New Merchants
More info here.
1-800-445-2639
Mon - Fri: 8 am - 8 pm EST
