Cumberland County Schools (CCS) recently transitioned to Infinite Campus, our new Student Information System. This statewide transition was required by the North Carolina Department of Public Instruction (NCDPI), and we are among the first to implement it. Unfortunately, we’ve encountered some challenges during the implementation of the new system, such as delays in processing enrollments, occasional error messages and transportation assignment issues, but our team is working diligently to address these issues and support our families during this transition. While these challenges are beyond our control and similar issues are being experienced by other districts across the state, please know that our team is working through the issues as quickly as possible.
As we transition to Infinite Campus, the new Student Information System here’s what you need to know to ensure a smooth start to the school year.
Key Points:
Statewide Requirement: The move to Infinite Campus was mandated by the North Carolina Department of Public Instruction and is being implemented across the state. Cumberland County Schools is in the first wave of this implementation.
Working Through Issues: Please be advised that it may take 45-60 minutes to process each student registration. We sincerely regret any inconvenience this may cause and appreciate your patience.
Online Enrollment Encouraged: To help expedite the process, we strongly encourage all families to enroll online at https://www.ccs.k12.nc.us/enrollment. Save your student’s application number for reference, as this will speed up their enrollment and assignment to transportation and classes.
In-Person Enrollment & Hotline: If you encounter difficulties with online enrollment or need to enroll your student in person, please be prepared for potential wait times. These delays are part of the transition to the new system, and we appreciate your patience as we work through them. For assistance, please let your building administrators know.
Before Visiting a School: Before visiting a school, please take a moment to review our website to understand the necessary documentation and what can be done from home to save time.
Required Documents:
Proof of residency (utility bill, mortgage/lease agreement)
Middle & High School requires two verifications of residency
Elementary School have the right to require two verifications of residency
Certified birth certificate
Parent/guardian photo ID
Immunization records
NC Health Assessment (required for students new to NC public schools)
Proof of Vacancy
LastReport Cards/Transcript
Custody documents if applicable
504/IEP documents if applicable
Pre-Kindergarten Enrollment:
Pre-K registration is separate from K-12 enrollment. Apply at http://www.letsgetenrolled.com. Please note that applying does not guarantee placement, and waitlists are maintained year-round.For more detailed information, visit our FAQs section below.
Infinite Campus Parent PortalThe launch of the Infinite Campus Parent Portal has been delayed until October 1, 2024, because of unexpected implementation glitches beyond our control. We are working closely with NCDPI to address these issues and ensure a smooth rollout.
In the meantime, while the Parent Portal is not available, parents can use their child's Campus Student Portal account to monitor academic progress. Students will have access to their accounts during the first week of school. To view information such as grades, assignments and attendance, parents will need to use their child’s login credentials.
The Parent Portal will eventually provide features including announcements, assignments, attendance tracking, academic planning, grades and class schedules, document access, and messaging and notifications. Thank you for your patience as we work through this transition.
FAQs
- How long does the enrollment process take?
- The online enrollment process takes approximately 60 minutes. Because of the high volume of applications, processing times may be longer.
- What are the steps for enrollment?
- Step 1: Find your base school using the "Find My School" tool.
- Step 2: Enroll online through Infinite Campus. If you cannot complete the online process, contact your school’s data manager.
- Step 3: Finalize enrollment at your assigned school.
- How is my enrollment process tracked?
- Use your application number to inquire about the status of your enrollment with your assigned school.
- Can my child attend class during the enrollment process?
- Yes, if you have submitted all of the required documents and have an application #ID for the school to verify, your child can receive a temporary schedule and attend classes. The required documents include: proof of residency (1 form K-5, 2 forms 6-12), proof of vacancy, birth certificate, parent photo ID, transcripts (HS) / report card (K-8), custody documents, IEP/504 documentation.
- Will my child have bus transportation during the enrollment process?
- No, bus assignments will be completed as part of the enrollment process. Please ensure your application is complete to avoid delays.
- How can I track my child’s grades until the Parent Portal is live?
- You can use the Infinite Campus Student Portal to track your child’s progress until the Parent Portal is available.
- What documentation is needed for Pre-Kindergarten enrollment?
- Pre-K registration is separate from K-12. Apply at http://www.letsgetenrolled.com. No action is required if you’ve already applied.
- What documentation is needed for Kindergarten enrollment?
- Proof of residency, certified birth certificate, parent/guardian photo ID, immunization records, and NC Health Assessment are required.
- What documentation is needed for enrollment for grades 1-12?
- Proof of residency, certified birth certificate, parent/guardian photo ID, immunization records, last report card (1st-8th grade) or official transcripts (9th-12th grade), and NC Health Assessment are required.
- When will the Campus Parent Portal be available?
- The Parent Portal is currently scheduled to launch on October 1, 2024.
- Can parents use the Campus Student Portal in the meantime?
- Yes, while the Parent Portal is delayed, parents can use their child’s Campus Student Portal account to monitor academic progress. Parents will need to use their child’s login credentials to access grades, assignments and attendance information.
- Why is the activation being delayed?
- The delay is due to unexpected glitches in the system. We are working with NCDPI to resolve these issues.
- What will the Parent Portal offer?
- The Parent Portal will provide access to announcements, assignments, attendance tracking, academic planning, grades and class schedules, document access and messaging and notifications.
- What should I do if I have questions?
- Contact your child’s school or visit our website for updates.
